Cancellation Policy

Cancellation Policy

If you want to modify your order and have not hit the place your order button, you can remove items from your cart and make any changes necessary. Once you’ve hit the order button, your order has gone through. If you want to make a change in your order, you can inform us with changes to your order within 24 hours at kalopsiaprocreation@gmail.com. Once the order is dispatched, we may not be able to make any changes to your order. In case of cancellation due to dislike or any change of plans, Kalopsia Procreation reserves the rights to refund or offer an exchange voucher.

Kalopsia Procreation will not accept cancellations due to the change of mind/did not like policy under any circumstances.

Cancellation due to following will only be acceptable for refund in store credit. We would always try to arrange a replacement if available.

The product is faulty/damaged on arrival or is not of acceptable quality; It should be informed via email on kalopsiaprocreation@gmail.com, within 24 hours of delivery with clear images

The product does not match the sample or our description; It should be informed via email on kalopsiaprocreation@gmail.com, within 24 hours of delivery with clear images. We will check the details and then would confirm.